Vipul Razdan

I'm a Product Manager for AI and ML at FarEye Technologies, a global last-mile delivery platform serving 150+ enterprise clients. I lead a team of 15 engineers building production AI systems for freight rate management — one of the most data-intensive and error-prone operations in logistics. My work covers three areas: NLP-driven carrier contract ingestion that reduces rate setup from days to 30 minutes, performance-based carrier allocation using multi-signal ML models across on-time delivery, failure rates, and integration performance, and AI-assisted invoice reconciliation at scale. These are live production systems, not prototypes — and I've learned most of what I know about enterprise AI from watching them fail in ways no benchmark predicted. Beyond my product role, I'm a publish...