Founder at Thinkerwave AITechFounder, Thinkerwave AITech · Former enterprise CTO · Expert on voice AI, AI agents & AI in production at scale
Vikas Goel is the founder of Thinkerwave AITech and a former enterprise CTO with 30 years building production systems. He built and shipped enterprise voice AI used by millions of people, scaled an enterprise SaaS platform to 160+ customers and 290M+ end-users, and holds three patents — including one for a self-evolving AI agent mechanism. He now builds ThinkerWave, an AI product for complex, high-stakes decisions. He speaks with authority — and real production scars — on: why AI agents and voice AI fail in production and how to fix it; agentic AI, hallucination, and reliability in high-stakes settings; enterprise AI build-vs-buy and proving ROI; and how US enterprises should build AI capability in India through GCCs. Based in Gurugram, India.
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