As an Implementation Consultant with a strong foundation in client onboarding, software integration, and technical support, I specialise in guiding agency clients through their onboarding journey—from initial setup, to troubleshooting and training, aligning their goals with our software capabilities and ensuring a smooth transition to our platform. With a diverse background in marketing and community management, I bring a client-centred perspective to implementation. My experience in digital marketing, social media strategy, and brand communication has equipped me with the skills to understand client needs and communicate complex technical processes in a way that resonates with users from all backgrounds. This blend of technical and marketing expertise allows me to tailor onboarding e...