Rachel Lavern

Rachel Lavern is an Operational Architect and founder of Rachel Lavern LLC, home to her brand It's Handled™. She spent 22 years inside Fortune 500 operations before turning that same pattern recognition on founder-led businesses, and holds an MBA from UC Berkeley's Haas School of Business. Her clients are consultants, coaches, and agency owners who built something successful and then got trapped inside it, businesses that run on the founder instead of running on architecture. Rachel calls the hidden cost of that setup the "Touch Tax," and it's usually bigger than the client expects. Her signature keynote, "Don't Automate the Chaos," delivers the idea she's most known for: AI is an amplifier, not a fix. Fed a clean process, it multiplies capacity. Fed chaos, it multiplies chaos, on sch...