priya devpura

Priya Devpura is a Data Analyst and Customer Success Researcher specializing in predictive churn modeling and retention architecture. With a Master’s in Management Sciences and Quantitative Analytics from the University of Wisconsin-Milwaukee, Priya bridges the gap between complex data science and customer-facing business growth. Currently leading churn and retention analytics for over 19,000 accounts at JX Truck Center, Priya's expertise is rooted in her specialized research for GE HealthCare. There, she developed frameworks for establishing dedicated Customer Success Management (CSM) departments to drive digital product adoption. She is an expert in identifying the "early warning signals" in customer data that allow companies to transition from reactive troubleshooting to proactive r...