Matt Umbriac

Matt Umbriac is the Chief Customer Officer at VisibilityStack, where he ensures every engagement delivers optimal, measurable outcomes. He works directly with partners' teams to translate their goals and platform insights into ready-to-implement growth strategies. Over nearly a decade, Matt has built and led client services teams at companies ranging from growth-stage to SMB-level, managing dozens of successful engagements. He specializes in client success operations, onboarding and adoption design, and building playbooks that are battle-tested and continuously refined to stay ahead of the latest trends, and your competition. His approach combines structured process design with hands-on relationship management, turning client services into a measurable growth engine rather than a react...