Kay Rubayee

Experienced Functional Consultant with a strong track record of delivering business value across the information technology and services industry. Skilled in CRM, sales, operational management, and leadership, with a reputation as a trusted advisor and collaborative team player. I specialise in leading complex discussions and strategically engaging stakeholders to identify, simplify, and optimise business processes. With broad cross-industry experience, I deliver practical recommendations that drive efficiency and measurable results. My expertise in Microsoft Dynamics 365 covers capabilities, features, and best practices. I excel at capturing clear requirements and translating them into well-defined user stories, enabling build teams to deliver effectively while avoiding costly re-wor...