Karen Zeigler

Karen Zeigler is the CEO of The Human Score, a human-centered framework that helps leaders understand how work design, organizational structure, culture, fairness, and decision-making shape employee experience and business performance. Her work sits at the intersection of business strategy, leadership, organizational design, and the future of work. Karen helps organizations move beyond surface-level change by identifying the real conditions that drive trust, performance, innovation, and resilience. She is especially known for her perspective on AI implementation: that AI does not fail on capability, it fails on execution when leaders layer it on top of broken workflows, low trust, unclear decisions, and disconnected employee experiences. She is also the lead creator of Workplace Renai...