As a marketing leader, I thrive at the intersection of strategy, customer experience, and operational execution. My approach is grounded in a simple belief: it should always be easy to do business with us. At Eastside Exterminators, I’ve led initiatives that delivered double-digit organic growth, redefined inbound lead tracking, and improved customer retention. I’ve built cross-functional systems that connect marketing, sales, and service—ensuring no lead is lost, every customer feels heard, and every campaign drives measurable results. My experience spans regulated industries, from HIPAA-compliant healthcare environments to EPA-regulated services. Whether I’m designing a multi-channel campaign, building a Power BI dashboard, or presenting to executives, I lead with empathy, clarity, ...