Damien Mulhall

Co-founder at Hay. We're building AI customer support that actually does things. Most chatbots answer questions. When a customer needs a refund processed or an order tracked? They create a ticket for a human to deal with later. That's not support. That's a to-do list with extra steps. Hay connects to your existing tools - Shopify, WooCommerce, Stripe, Zendesk, HubSpot - and handles the work. Customer asks for a refund at 2am, it gets processed. No queue. No waiting. Before this: 10+ years in account management and program delivery across Dell, Microsoft, Intel, and Google. Mostly EMEA. Learned how big companies think about operations, customers, and tech adoption. Now using that to help support teams get their evenings back. Based in Ireland and Portugal. Always happy to chat about...