Bradley Hankins

Bradley Hankins is an operations and AI workflow consultant with more than 15 years of experience leading sales, field operations, multi-location teams, and process improvement across home services and consumer-facing businesses. Through Bradley Hankins Consulting, he helps small and midsize organizations identify broken handoffs, unclear ownership, CRM gaps, reporting friction, and repetitive administrative work before introducing new technology. His approach is operations-first: define the process, assign responsibility, establish useful performance measures, and then automate only the work that should remain. Bradley can provide practical commentary on small-business operations, workflow automation, AI adoption, CRM and sales processes, home-services growth, frontline leadership, t...