I design reliable home internet delivery systems, ensuring connectivity during critical moments. With over 18 years in OTT video and broadband, I focus on simplifying complex infrastructure for everyday users, managing gateways, apps, and diagnostics. At Comcast, I led programs integrating LTE backup and AI-driven diagnostics to proactively address connectivity issues. My recent efforts include modernizing data models and enhancing gateway security for next-gen devices. I aim to build resilient systems that users can trust, and I welcome discussions on broadband resilience and user-edge diagnostics. Skills: >Platform & Connectivity Programs: Cross-functional delivery in firmware, network devices (DOCSIS, WiFi, LTE), cloud services, and apps, including backup and activation featu...